Reservation and information request
Payment options are CZK (Czech crowns) or credit cards (ie., VISA, EC/MC, Diners Club, American Express, and JCB). Our system is safe since the credit card data is separated into two parts as you type your credit card information on the reservation form for your apartment guarantee.
Cancellation policy: If you wish to cancel your reservation without being charged for the first night, please telephone us or send us an email at least two days before your scheduled arrival if you are staying with us three nights or less; if you are staying with us more than three nights, be sure to cancel your reservation seven days before your scheduled arrival to avoid being charged for the first night. We always confirm your emails. Thank you for your cooperation.
Note that our reception hours are limited so please mention in your email approximately what time you plan to arrive. Please also contact us during your trip if your arrival time is delayed so that we can be here to meet you.
Please note that during high season, Apartments #1, #2 and #3 have a two night minimum stay on weekends. During the annual "Celebration of the Rose" (the Friday, Saturday, and Sunday closest to June 21st) and from December 29th until January 2nd, there is a two night minimum stay in all of the apartments; thank you for your cooperation.
If your child(ren) are less than two years of age, we provide you with baby cots at no extra charge instead of preparing the sofa beds for them. Therefore do not include these young children in the “number of guests” space but write us a note saying you would like to use the baby cots in the “comments” box at the end of the reservation process. For example if two adults bring one child under two years of age, they would pay the couple price with no additional charge for the child if the child sleeps in the baby cot.